Returns & Exchanges

At Zimeo, we want you to love your home as much as we do, which is why we offer a 30-day return window for all furniture and decor items in their original condition. If your piece isn't the perfect fit, our streamlined process ensures a quick exchange or full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to send back.

• 2.
  Prepare Your Package

  Carefully repackage your items in their original boxes with all protective padding to ensure they arrive back to us safely.

• 3.
  Attach Shipping Label

  Download and print your prepaid return shipping label from the portal and securely affix it to the outside of your package.

• 4.
  Drop Off and Refund

  Hand your package to the designated carrier; once our warehouse inspects the items, your refund will be processed within 5-7 business days.